Structured programs have been developed for each customer segment with built in progression that encourages ongoing usage habits & loyalty. Competitor alternatives lack segmentation & program sophistication & consequently have significantly lower occupancy during weekdays.
Broad appeal to clearly defined & understood customer segments
- Venue features & brand positioning have been developed to appeal to broad segments ranging from pre-school children, families & young adults, to schools & corporate groups.
Highly systemised programs ensure venues are busy on weekdays
Our unique BOUNCE culture delivers exceptional customer experience
Brand & Culture
Our Brand & Culture Ecosystem is built around an obsession with delivering world’s best customer service
Full Codification
The full codification of our Ecosystem allows international licensees to create, manage & monitor powerful drivers of customer loyalty that are often regarded as intangible
Ecosystem
This Ecosystem has a proven capacity to attract & inspire exceptional young people, to consistently achieve world’s best practice customer satisfaction
Consistently
Consistently high customer & staff satisfaction levels deliver consistent business performance across the diverse markets & cultures that BOUNCE operates in